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Conditions of Use

Welcome to our online shop! DCC Supplies Ltd. provides this service to you subject to the following conditions. If you visit or shop within this website, you accept these supplementary conditions. Please read them carefully.

Supplementary Terms and Conditions for internet orders.

Data Protection:
We store and process all customer data in accordance with the current legal requirements of the United Kingdom Data Protection Act.Our registration number is Z1614227.

Distance selling and your right to cancel: You can cancel or withdraw from your order within 1 week (7 days) of receiving your goods. No reason is necessary for the withdrawal, which you must give in writing (an e-mail will suffice) and by returning the goods, (please include a copy of your original order, or invoice). Goods which are not faulty shall be returned at your cost. Goods must be returned complete, unopened, and in original packaging. Your right will have been fulfilled if you return the goods before the expiry of this period to:

DCC Supplies Ltd,
Unit 17a,
Top Barn Business Centre,
Worcester Road,
Holt Heath,
Worcestershire,
WR6 6NH,
Phone: 0845 224 1601,
International:+44 (0)1905 621999

Special orders and Pre-Orders
Any photographs are not necessarily representative of the finished model. We will update the photograph when we are able to obtain pictures of the actual model.

Product price maybe subject to exchange rate variations, and will be confirmed at time of release. Price includes VAT where applicable. Your order constitutes a firm reservation. Valid credit card details must be supplied at time of order. No payment will be taken until the confirmation of despatch date by the manufacturer.

Payment in full (including shipping costs) will be taken at this time. Postage will be added for UK deliveries. Overseas shipping at cost.

Cancellations must be received by DCC Supplies in writing 4 weeks before due / anticipated release date.

In the event of over subscription, cancellation or other reason of unavailability, DCC supplies will cancel the order, and refund any deposit/monies paid in full.

Ownership of goods
Title of goods does not pass to the purchaser until the goods are paid for in full. DCC Supplies Ltd. does not offer any goods on a sale or return basis other than as stated in the Consumer Protection (Distance Selling) Regulations 2000 and as amended 6th April 2005.

How the Contract is formed between You and Us
After placing an order, you will receive an e-mail from us acknowledging that we have received your order (The order acknowledgement). Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched (the "Despatch Confirmation"). The contract between us (“Contract”) will only be formed when we send you the Despatch Confirmation.

Privacy
Please review our Privacy notice, which also governs your visit to our website, to understand our practices.

Electronic Communications
When you visit DCC Supplies Ltd. or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Your Membership Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. DCC Supplies Ltd. reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Emails and other content
Visitors may post reviews, comments, and other content and submit suggestions, ideas, comments, questions, or other information, provided that the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise objectionable and/or injurious to third parties and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. DCC Supplies Ltd. reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

Product Descriptions
DCC Supplies Ltd. attempt to be as accurate as possible. However, DCC Supplies Ltd. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by DCC Supplies Ltd. itself is not as described, your sole remedy is to return it in unused condition.

Disclaimer of warranties and Limitation of Liability
THIS SITE IS PROVIDED BY DCC SUPPLIES Ltd. ON AN "AS IS" AND "AS AVAILABLE" BASIS. DCC SUPPLIES Ltd. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DCC SUPPLIES Ltd. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DCC SUPPLIES Ltd. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM DCC SUPPLIES Ltd. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. DCC SUPPLIES Ltd. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE,INCLUSIVE OR/FROM THE USAGE OF GOODS PURCHASED, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Delivery and Shipment:
Whilst we use our best endeavours to ship your order within 24hrs of receipt, speed shall not be of the essence unless specified as such in writing at the time of order, we shall not be held liable for damage or loss of items once placed in the care of our delivery agent, howsoever caused. DCC SUPPLIES Ltd. shall not be liable for loss or damage to shipments that are selected at the time of checkout by the customer to ship via an un-insured service. In the event of loss or damage to un-insured shipments DCC SUPPLIES Ltd. shall not be held responsible for any financial, material or peripheral loss, but will provide on a best efforts basis reasonable assistance to the customer by providing information on means and method of shipment if required.

Shipping Policy:
Please review our Shipping Policy, which informs you of our shipping process.

Main Terms and conditions:
These terms and conditions are supplementary to our main terms and conditions of sale.

If you have any questions regarding our Conditions of Usage, Privacy Policy, or other policy related material, please conatct our support staff by clicking here