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Dapol Service and Repairs

DCC are Dapol's official service agent, and we take great care when repairing any locomotive sent to us under Dapol's warranty.

Loco's covered under Dapol's warranty are repaired entirely free of charge, unless the warranty is void, in which case our regular repair charges will apply. We reserve the right to charge for postal charges incurred.

Examples of voided warranties are:

  • Accidental cosmetic damage, attempted repairs
  • Gross over oiling etc.
  • Modifications to the model which have contributed or caused the reported fault

In the event a locomotive is not repairable and is a 'write off', you will receive a voucher for the purchase price of the model to take to your retailer.

We also carry a wide range of Dapol spares, Click here our full range of spares. Please note, if you cannot see the spare part you require, please give us a call. We are constantly working with the Dapol factories to obtain spares, as and when production runs are made. However, Please be aware, for older models, we may not be able to acquire spares.

Standard 1 year warranty return

To have your locomotive or multiple unit repaired under Dapol's standard 1 year warranty please contact us to book in your locomotive, and return it together with a copy of your "proof of purchase"

we are unable to proceed with a warranty repair unless the model is accompanied by your proof of purchase

Extended 2 year warranty

To qualify for cover under the extended 2 year warranty scheme you need to arrange for a 15 11 month service by us here at DCC supplies and we will stamp your extended warranty sheet.

Our contact details:

Phone: 0845 224 1601 or 01905 621 999
Open Mon-Thur: 10am - 6pm Fri 10am-5pm
Contact DCC Supplies online here

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